Well Street Cheadle Stoke-On-Trent, ST10 1EYTel: 01538 753114
MB ChB (Dundee 1976)
Appointments available: Tuesday, Wednesday
MB BS (London 1999)
Appointments available: Wednesday - Friday
MB ChB (Birmingham 2001)
Appointments available: Monday, Tuesday, Thursday
The surgery is a training practice and welcomes several new trainees across the year. Dr Yates is the practice's accredited trainer but the trainee doctors work under the guidance and support of all the doctors and clinical staff. We believe the combination of the trainees' up-to-date knowledge with the established doctors experience creates a learning environment for all our staff.
Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurements and new patient checks. They may act as a chaperone when a patient or doctor requests one or assist during a procedure. Our Healthcare Assistants can provide a series of appointments to support you if you wish to work towards a healthy weight or quit smoking.
Practice Manager: Jessica Harding email@example.com
Deputy: Kayleigh Simpkin firstname.lastname@example.org
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
The medical secretary assists the doctors with their letters and referrals. They also action requests for access to medical records from individuals, employers and insurance companies (written patient consent is always required in the case of third party requests). If you have a query regarding a referral you've discussed with a doctor, then the medical secretary is often a good first point of contact. Phone reception and they'll be able to put you through if required.
Our Medicines Optimisation Technician is not employed directly by the practice but works for the North Staffordshire CCG Medicines Optimisation team. The team promote good quality prescribing which involves the use of medicines which are evidence based, cost-effective and safe. Our Technician works in practice one morning a week to audit prescribing and make optimisation recommendations to the GP in line with local and national guidelines.
Again our Data Quality Facilitator (DQF) is not employed directly by the practice but works for the NHS Staffordshire and Lancashire Commissioning Support Unit. They are available to provide clinical systems support to the practice by performing system upgrades, monitoring performance against national clinical indicators and assisting in the generation of searches and audits at practice request. For example: Identifying eligible patients for a new vaccination campaign.
A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. They specialise in family health. Their role is to provide families with children under five years old with support and advice around the general aspects of mental and physical health and social wellbeing.
Health Visitor Clinics: Cheadle Health Centre, Thursdays 1:30 - 3:30pm No appointment needed. Tel No.: 01538 487570 Mon - Fri 9am - 5pm.
A childhood immunisation clinic is offered inhouse by our Practice Nurses on Mondays 11.30am - 1.30pm. Pre-school boosters can also be booked outside these times.
Midwives offer individual care to women and their families and help them take part in their own care planning during pregnancy. They care for newborn children, providing health education and parenting support for the first 28 days, after which care transfers to a health visitor.
Community Midwife Office: Tel No. 01782 672181
An alcohol and drug counsellor may also be known as a substance abuse or substance misuse worker. Alcohol and drug counsellors work with people with substance misuse problems to help them overcome their addiction.
If you feel you may have a problem in this area and would like help, please book an appointment with a GP who can signpost you to specialist services should this be required.
MRPharmS (University of Bath, 1994)
Clinical pharmacists specialise in medicines and how they work. They work as part of the general practice team to resolve day-to-day medicine issues and consult with and treat patients directly. This includes providing extra help to manage long-term conditions, advice for those on multiple medications and better access to health checks. The role of the clinical pharmacist is still relatively new to general practice and will evolve as Lisa works as part of the General practice team to make sure your medicines help you get better and stay well. Lisa is an experienced pharmacist and also works for North Staffordshire CCG.
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