You may be aware that from June 2015 practices are required to provide all their patients, including children, with a named GP who will have overall responsibility for the care and support that our surgery provides to them.
This will not affect day-to-day attendances at the surgery; patients can, and are encouraged, to continue to see the GP of their choice for routine appointments. Urgent queries can be addressed by any GP during our open access surgery and the day’s on-call GP.
How have you assigned my named GP?
We performed a search of all consultations within the past three years. If you attended on multiple occasions during this time and saw the same GP, we have assigned this doctor as your named GP. If no pattern could be established, if you did not attend during this time or if you are a new patient your named GP will have been randomly allocated.
Can I change my named GP?
We hope you have no reason to change your named GP. If you are unhappy with your named GP, please raise any concerns by writing to the Practice Manager, Jessica Harding.
Can I ask for my named GP in Open Access?
In short, no. Open Access provides patients with acute medical issues or exacerbations of existing conditions with daily access (Monday-Friday) to clinical advice and treatment, without the need for an appointment. In order for the system to work effectively we ask patients to be willing to see any GP. We do, however, understand some issues are more sensitive than others and we will facilitate gender requests wherever possible. Routine appointments can be booked with the GP of your choice.
How will I be notified of my named GP?
We are required to allocate new patients a named GP within 21 days of their registration with the surgery. We will aim to arrange your new patient health check during this time so and will inform you of your named GP during this appointment.
If you are an existing patient, we will inform you of your named GP at the next appropriate interaction. You can also ask us at any time.